COVID-19: Reduce Branch Visits to Minimise Risk

We encourage our customers to stay safe and use our digital services and alternative fund transfer option where possible to reduce non-essential branch visits and minimise the spread of COVID-19.

We will continue to monitor the situation closely and act accordingly to keep our community safe. Please visit this page for the latest update on our branch operations and safe management measures. Click here for the list of our branches and SME Centres.

Operating Hours and Priority Hours for Vulnerable Customers

Opening hours are:

Branches
Mondays to Fridays: 9 am to 4.30 pm*
Saturdays: 9 am to 12 noon*
Closed on Sundays and Public Holidays

*Customers who are elderly, pregnant or have mobility issue will be granted priority in our queue from 9 am to 11 am.

SME Centres
Mondays to Fridays: 9 am to 4.30 pm
Closed on Saturdays, Sundays and Public Holidays

Alternate Transaction Channels
  1. Fixed Deposits Renewal and Withdrawal

    Retail customers may use Instruction Form for Fixed Deposits renewal and withdrawal.

  2. Savings Accounts Withdrawal

    Retail customers may use Instruction Form for Savings Account withdrawal.

  3. Deposit with PayNow Transfer from Other Banks

    Retail customers may transfer funds from other banks into Hong Leong Finance Fixed Deposit Account or Savings Account via PayNow. Click here for PayNow FAQ.

  4. Hire Purchase and Loan Payment

    Loan repayment and settlement can be made via:

    • AXS
    • PayNow
    • Giro
    • Cheque (Please mail to 16 Raffles Quay #01-05 Hong Leong Building, Singapore 048581)
Safe Management Measures
  1. To safeguard the well-being of our customers and employees, we have put in place safe management measures. These include TraceTogether-Only SafeEntry visitor management system and compulsory wearing of masks for all employees and customers, access to hand sanitizers, increased cleaning and disinfection of our premises as well as safe distancing of customers.


COVID-19 Home Loan Reliefs are available to help families meet their residential property loan commitments.

COVID-19 Business Loan Reliefs are also available to help businesses with their cashflow.

COVID-19 Safe Management Measures are in place to protect the well-being of our customers and employees.