27 April 2020 - Temporary Closure of Selected Branches and SME Centres
In light of safe management measures to combat COVID-19 community spread, 20 branches and 7 SME Centres remain closed. Essential financing services are available at 8 branches and 5 SME Centres.
We will continue to monitor the situation closely and act accordingly to keep our community safe. Please visit this page for the latest update on our branch operations and safe management measures. For any assistance, do feel free to call our hotline at 6579 6777.
Open Branches and SME Centres
Below lists the 8 Branches and 5 SME Centres that are open.
Branches
Main Branch
Bedok Branch
City Plaza Branch
Ghim Moh Branch
Hougang Branch
Jurong East Branch
Toa Payoh Branch
Yishun Branch
SME Centres
Bedok SME Centre
City Plaza SME Centre
Hougang SME Centre
Jurong East SME Centre
Yishun SME Centre
Closed Branches and SME Centres
With effect from 27 April 2020, the below 20 branches and 7 SME Centres will be temporarily closed until further notice.
Branches
Ang Mo Kio Ave 1 Branch
Balestier Branch
Bukit Batok Central Branch
Bukit Merah Branch
City Square Mall Branch
Clementi West Branch
Holland Drive Branch
Hong Lim Branch
Joo Chiat Branch
Jurong West Branch
Kallang Bahru Branch
Marine Parade Branch
Potong Pasir Branch
Redhill Branch
Sengkang Branch
Serangoon Garden Branch
Tampines Grande Branch
Upper Bukit Timah Branch
Upper Thomson Branch
Woodlands Branch
SME Centres
Balestier SME Centre
Bukit Merah SME Centre
City Square Mall SME Centre
Clementi West SME Centre
Hong Lim SME Centre
Potong Pasir SME Centre
Upper Bukit Timah SME Centre
Revised Operating Hours and Priority Hours for Vulnerable Customers
Opening hours are:
Branches Mondays to Fridays: 10 am to 4 pm*
Closed on Saturdays, Sundays and Public Holidays
*Customers who are elderly, pregnant or have mobility issue will be granted priority in our queue from 10 am to 12 noon.
SME Centres Mondays to Fridays: 10 am to 4 pm
Closed on Saturdays, Sundays and Public Holidays
Alternative Transaction Channels
Fixed Deposits Renewal and Withdrawal
Retail customers may use Instruction Form for Fixed Deposits renewal and withdrawal.
Savings Accounts Withdrawal
Retail customers may use Instruction Form for Savings Account withdrawal.
Deposit with PayNow Transfer from Other Banks
Retail customers may transfer funds from other banks into Hong Leong Finance Fixed Deposit Account or Savings Account via PayNow. Click here for PayNow FAQ.
Hire Purchase and Loan Payment
With effect from 2 May 2020, our branches will no longer accept loan repayment and settlement. Please pay using:
Cheque (Please mail to 16 Raffles Quay #01-05 Hong Leong Building, Singapore 048581)
Safe Management Measures
To safeguard the well-being of our customers and employees, we have put in place safe management measures. These include SafeEntry visitor management system, temperature checks and health declaration for all employees and customers, access to hand sanitisers, increased cleaning and disinfection of our premises, only customers who wear a mask are allowed entry into our premises as well as safe distancing of customers at branches by limiting the number of customers at premises with demarcation of 1-metre for queuing.